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LIAN HAMED TAVAKOLIZADEH

FOUNDER & CREATIVE DIRECTOR

Story Et Fall

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STUDIO

STORY ET FALL

VIA G. MAMELI 3

62012 CIVITANOVA MARCHE MC

ITALY

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PRIVACY POLICY

Client Service

PAYMENT
YOU CAN CHOOSE TO PAY WITH VISA OR MASTERCARD THROUGH STRIPE. YOUR CARD PAYMENT IS SECURELY HANDLED USING THE LATEST SECURITY TECHNOLOGY AVAILABLE WHICH PREVENTS UNAUTHORIZED ACCESS TO CARD DETAILS. ALL INFORMATION IS ENCRYPTED USING SSL ENCRYPTION.

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SHIPPING

READY TO WEAR ORDER PLACED BEFORE 2.00 P.M. (CET) or 8.00 A.M. (EST) ON A WEEKDAY ARE SHIPPED SAME DAY AND DELIVERED TO YOUR DOOR WITHIN 24-48 HOURS ON PRIORITY SHIPMENT OR 3-5 WORKING DAYS ON ECONOMY SHIPMENT. A DELIVERY CONFIRMATION E-MAIL WITH TRACKING AND SHIPPING DETAILS WILL BE SENT TO YOU ONCE YOUR PACKAGE HAS BEEN DISPATCHED.

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RETURNS
IF YOU ARE NOT SATISFIED WITH YOUR READY TO WEAR OR PRE-ORDER PURCHASE, SIMPLY FILL IN THE ENCLOSED RETURN FORM TO RETURN THE ITEM. RETURN PACKAGE CAN BE PICKED UP BY THE COURIER AT YOUR DOOR OR DROPPED OFF AT COURIER LOCATION. YOU ARE ENTITLED TO A RETURN WITHIN 30 DAYS OF HAVING RECEIVED IT FOR AN EXCHANGE AND/OR REFUND.

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PLEASE NOTE THAT CHANGING YOUR LOCATION WHILE SHOPPING WILL REMOVE ALL CONTENTS FROM YOUR BAG.

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Cookies are used to improve the website and provide options that are not possible otherwise. Cookies are used on Story Et Fall e.g. to store information about your shopping cart and to remember who is logged in. The cookie also lets us know if you visited our site before, and which pages you visited. We never use cookies to store personal information about you. It is only used for your shopping experience and to monitor the number of visitors.

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